29/1/20: NPW Chairman Steve Baker spoke to delegates at the latest Pubwatch training seminar held by Heathrow Airport. The seminar brought together 60+ members from their four airside Pubwatch communities, together with airport staff and Police.
Neil Cutting, the airports Retail Operations Account Manager, who was hosting the event, praised the progress that had already been made in implementing Pubwatch into its airside terminals and how they were adapting the Pubwatch model to address their own operating problems. In particular he highlighted the significant improvements they had made in communication between venue operators and the police.
Delegates viewed the NPW film ‘Can’t get Served’ which covers the issues relating to the sale of alcohol to intoxicated customers.